Protocols Overview
Protocols is available as an add-on for Business plans only.
See the available plans, or contact Support.
Protocols is only available for event stream (website, mobile, and server sources) and Engage sources.
Segment helps customers collect and integrate customer data across a wide range of business tools. To do so reliably, the data Segment receives must be clean, consistent and adhere to a clear, consistent tracking plan.
Protocols was built to automate and scale the data quality best practices developed over years of helping customers implement Segment. Investing in data quality improves trust in your data, reduces time spent by your engineering and business teams navigating and validating data, and ultimately, allows your business to grow faster.
Protocols is a premium add-on feature available to Business Tier customers. If your plan includes Protocols, you can access it from the protocols
path in your workspace. If your plan doesn’t include Protocols, contact your Segment account executive.
There are four steps to using Protocols
Learn more
This page was last modified: 12 Sep 2025
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